TenderWise Terms of Service

Last updated: 2025-08-20

1. Acceptance

By using TenderWise you agree to these Terms. If you do not agree, do not use the service.

2. Services

We provide a platform for discovering tenders, managing documents, and connecting with specialists. Features may change over time.

3. Account responsibility

You are responsible for maintaining accurate account information and safeguarding credentials. You are responsible for activity under your account.

4. Acceptable use

You must not misuse the service. Prohibited activities include unauthorised scraping, impersonation, posting illegal content, or interfering with other users.

5. Payments and subscriptions

Paid features are billed per applicable plan. Refunds and cancellations follow our billing policy (see billing docs).

6. Intellectual property

We own the platform and content. You retain rights to your uploaded data but grant us a licence to operate the service.

7. Liability

To the maximum extent permitted by law, TenderWise is provided "as is" and we disclaim certain warranties. Our liability is limited as set out in this section.

8. Dispute resolution and governing law

These Terms are governed by the laws of the Republic of South Africa. Disputes will be resolved in the South African courts unless otherwise agreed.

9. Changes

We may modify these Terms; significant changes will be communicated to users.

10. Contact

Questions: legal@tenderwise.co.za

This document is a general template and does not constitute legal advice. For binding terms tailored to your business, consult legal counsel.